Member Profile: Jane Anne Miller of Miller Lacy

Posted on Aug 26, 2013

Member Profile: Jane Anne Miller of Miller Lacy

Aug 26, 2013

When Jane Anne Miller relocated to Nashville from Texas for a job, she lived downtown and wanted a nice, tourist-free place to have dinner. She was delighted and more than a little impressed to find the City Club was so much more.

She joined the club in Spring 2012 and takes part in the Mentor Program, the Ladies Connect breakfasts and the Young Executives Forum. A longtime runner, she was part of Chris Weinberg’s training group that prepped for the Country Music Marathon and Half-Marathon in April 2013, even giving the City Club crew a pep talk before the race.

Yes, it is raining, she told them, but you still have to hydrate. Keep drinking water.

“Don’t start out too fast. It will be hard with all of the people and the rush of adrenaline,” she said. “Try to run your race.. at your pace.”

Jane Anne Miller and Geoff Miller

Jane Anne and brother Geoff after the Country Music Half Marathon in 2013

Pacing and stamina will be useful – she left her job as vice president of operations at Ascend Management Innovations last week and this week launches her own consulting firm with a business partner.

The firm, Miller Lacy, provides practice management consulting to physician offices and therapists that includes billing, operations, compliance and related business components. Particularly for small-to-medium practices, the need for such services is great because the price points for large practice management firms are so high.

Her business partner is a friend and former colleague in San Antonio who most recently ran the physicians group at Southwest General Hospital, where Jane Anne was COO. Before Jane Anne moved to Nashville in 2010 to work for Ascend, the two would talk over a glass of wine about the business they wanted to build.

“We really have a vast background of skill sets,” she says. “I am one of the very few people with both a provider and payor background. For me, the new business is about the personal relationship – when I say I am going to do business with you, you have my cell phone number.”

Most medical professionals don’t want to be business people; Jane Anne always wanted to be in health care but did not want to be a doctor. She watched her father, a CPA, help countless local doctors set up their practices and earned a master’s degree in Health Care Administration from Trinity University in San Antonio.

The City Club is an important part of building a network for potential clients and referrals. Jane Anne didn’t know many people when she moved to Nashville and club membership has brought new professional and personal relationships, plus involvement in other civic groups such as Kiwanis.

In San Antonio, the Southwest General Hospital had a membership in the Plaza Club, so Jane Anne thought she knew what to expect.

“I was very impressed,” she says. “It is so much more than just dinner.”

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